Terms of Service

Last updated: 3/17/2025

1. Agreement to Terms

By accessing or using Genmark AI's platform and services ("Services"), you agree to be bound by these Terms of Service. These Services are intended for business use and by accessing them, you represent that you have the authority to bind your organization ("Client") to these terms.

2. AI and Automation Services

Our Services utilize artificial intelligence and automation technologies to provide marketing solutions. You acknowledge that:

  • AI outputs may require human review and modification
  • Results may vary based on input quality and market conditions
  • The platform learns from aggregated, anonymized data to improve services
  • You retain ownership of your input data and direct outputs

3. Data Processing and Security

We implement industry-standard security measures to protect your data. Our processing activities include:

  • Automated analysis of marketing content and performance
  • Pattern recognition across campaigns and channels
  • Secure storage and transmission of business data
  • Regular security audits and updates

4. Service Level Agreement

We strive to maintain 99.9% platform uptime. Scheduled maintenance will be communicated in advance. API rate limits and usage quotas apply based on your subscription tier.

5. Intellectual Property

You retain ownership of your data and content. We retain ownership of our platform, AI models, and aggregated insights. Any improvements to our AI systems based on aggregated usage patterns belong to Genmark AI.

6. Compliance and Ethics

Our AI systems are designed to comply with applicable marketing regulations. You agree to:

  • Not use the Services for discriminatory or harmful purposes
  • Comply with data protection and privacy laws
  • Maintain appropriate consent for data processing
  • Use AI-generated content responsibly

7. Limitation of Liability

Genmark AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at legal@genmark.ai